Your Motivational Gen Z and Millennial Expert-Your host: Dr. Jason Wiggins

Creating a Kinder World One Action at a Time (Episode 162)

Dr. Jason Wiggins Season 1 Episode 162

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Do you ever wonder how far a simple act of kindness can go? Join me, Dr. Jason, as I recount an eye-opening experience at a hotel in Anaheim, California, where an ordinary encounter at a coffee shop transformed into a profound lesson on dealing with difficult people. In this episode, we’ll explore the often-overlooked power of genuine, thoughtful, and respectful behavior in all areas of life—business, personal relationships, and beyond. Discover how these qualities can elevate your success and make you a leader whom others truly want to follow.

Through this captivating story and more, we’ll emphasize the importance of the golden rule: treating others as you wish to be treated. Learn how embodying kindness and respect can significantly impact your interactions and relationships, regardless of your generation—be it Gen Z, Millennials, Gen Y, Baby Boomers, or Generation Alpha. Tune in for valuable insights into fostering a kinder, more understanding world, and see how these timeless principles can help you navigate your career, build stronger friendships, and simply become a better human being.

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Speaker 1:

Hello friends, Welcome to your Motivational Gen Z and Millennial Expert podcast. My name is Dr Jason and I am your host. Thank you very much for being here. As always, we appreciate the great listenership and everybody that comes to join the podcast whenever we have our episodes. So thank you again very much.

Speaker 1:

There's been a lot going on in the world. There's a lot of craziness everywhere you go. Everywhere you go, there's something that just seems out of place, and this podcast is for Gen Z and millennials and really it can be exposed to everyday people, Wherever you may be in this world. Today's podcast is related to not just Gen Z Millennials, but Gen Y, Baby Boomers and the newest generation, Generation Alpha. This can relate to everybody.

Speaker 1:

Today's podcast is about mental well-being, mental health, being kind to everybody that you see, Kind to everybody that you see. The one thing that is free is the ability to be kind to others, and when I say be kind to others, it means be genuine, be thoughtful, be respectful, and these are key traits to any successful average human being. If somebody possesses these characteristics, they already have a step up in life. We hear stories all the time about people backstabbing others, trying to get ahead at somebody else's exposure. Those individuals seem like success is hitting them in fast speed and they don't really care about the collateral damage that they leave behind, which really, if you think about it, is against what human nature is all about. Human nature is about the ability to care, to be kind, to utilize the golden rule treat others like they expect to be treated and they'll treat you the same way. These are important aspects, for not just in business, not in career, not in family, not in friendship. It's about everyday individuals demonstrating that you care To be a successful leader, to be a leader that individuals want to follow, to be a leader that individuals want to follow. They expect that this individual, besides being competent within the scope of their job and have a good understanding of the organization, they also want somebody they can trust, that is looking out after their best interests and that really cares about what they do and how they can make an impact in this world. As I mentioned, it's about being kind.

Speaker 1:

I've got a good situation that I experienced one afternoon while I was at a hotel. I was in a nice hotel situated in close to Anaheim, California, and in this hotel it's a nice hotel where it's good for families they have your bakery slash coffee shop, so it allowed you to get a bite to eat and a coffee. In the morning I was sitting there waiting and I saw a young lady help this customer out. The customer took a coffee and approximately three bagels. She went to the side and then, as the lady came back up to the cash register to help me as I was ordering a coffee, the lady comes back and states that these croissants are not to her liking. She did not have a good customer experience because of the way her croissant tasted, and so she asked you know I don't have a good experience. And then the lady on the other side, the cashier, the nice customer lady service lady, said would you like a refund on your order? And the lady said that would be great. But here's here's the kicker. But here's the kicker Not only did she get her refund, but she also did not give the croissants back, Even the two other croissants that had not had bites taken out of them.

Speaker 1:

And so after she left, I actually approached the nice young lady and I said to her. I said I said I am amazed. She said she did not have a good experience because of her croissants and I said you should have said well, since you don't like the croissants, why don't you hand them back? Instead, she said the reason why I didn't hand them back was because she would have went to customer service. She would have made a big issue of it, more than likely, and it would have blew it way out of proportion. So not only did she provide great customer service, she was understanding that the lady was not kind, she wanted something for free and she was willing to go to any length to get it.

Speaker 1:

And now, what I find interesting about this is this reminds me of what I mentioned early in the conversation. I mentioned some people will go great lengths to utilize others as collateral damage to get what they want. And that goes back to, as I mentioned before one of the most important things that we can do in life is be kind. Treat others well, and we will reap what we sow. Weed others well, and we will reap what we sow. Some people really do believe in the idea that if you do the right thing, then karma will also reward you. I also believe there's higher powers that will also reward you. But if you go along the lines of Karma, karma is about the aura and how you feel, how you treat others and the experiences you get out of life. I will generally say that I try to be kind, I try to treat others well and I do believe that I do look at the glass half full versus half empty, meaning generally, things might work out better because of how I view the situation and how I view life and how I really look at things as a whole.

Speaker 1:

Every individual that's, Gen Z millennials within this podcast and others can look at life and go. Life is what you make of it. It sounds simplistic, but if you believe and you can overcome something that seems insurmountable, it could be an obstacle for the day. It could be a lifelong achievement. It could be relationships for the day. It could be a lifelong achievement. It could be relationships. Whatever it may be, If you achieve something that you thought was not likely, we should celebrate that success.

Speaker 1:

I was telling employees today. I said look at this as a leader, I'm going to question and I'm going to look at what you may do when you don't do it right and suggest how you can improve, and I'm going to review things and say, hey, if we didn't hit these numbers, I'd like to know why. But at the same time, we need to enjoy the accolades. We need to enjoy the celebration of when we do something well. Why not take the credit for it? I'm going to call you on the carpet per se if you don't do things right. So when we provide that positive reinforcement, those accolades for doing something well, then we need to receive that and go. You know what? We did a great job and I'm happy with the team results. And guess what? Take the credit because you're going to take this service individual at the hotel.

Speaker 1:

This is just another example of why we, as civilians, civilization members, we look at things and go why are things off? Why are things the way they are? Well, we need to look in the mirror and go are we treating people like we want to be treated? Are we advertising, Are we marketing ourselves in a general way that states, hey, I'm willing to do what it takes to help somebody else, I'm willing to donate to a charity, I'm willing to mentor somebody, I'm willing to help somebody achieve something that maybe I've already achieved, but I can get them to where they want to go. And this is about self-helping. And then, when you do something that's wonderful, soak up in the moment, Celebrate their successes by realizing how you made an impact in their achievements. I know this may sound self-serving, and maybe it is, but we need to celebrate ourselves.

Speaker 1:

Mental health is about being able to balance what you bring to the table, balancing that measured scale, trying to make sure that, whatever the inputs you're putting into it, that whatever the inputs you're putting into it, you're getting the measurable outputs, meaning those efforts you put in. You want to achieve what you put in and when you do that you should celebrate. And if you help somebody get to those pivotal points, celebrate their successes. That's why the golden rule being kind. These are intricate parts of not just being Gen Z, millennial or any of the other generations. It's about being a human being and when you do that, you can promote mental health awareness, not only to yourself, to others around you.

Speaker 1:

If you're in a car or you're in an office building, you know, have good vibes, Be somebody that people want to feed off. If you're in a car, you know, drive and drive well. Don't be a jerk on the roadway, you know, don't cause road rage. If you're walking by somebody, just provide them the simple swift of a smile. A smile goes a long way. It shows you care. It demonstrates that you are aware of your surroundings and that you are aware of your surroundings and that you understand that life is hard. Life is very hard. I mean any career you're in. You might go home, go to your next job, whatever it may be, and you may be beaten down, tired. But if you can be nice and you can be courageous and helpful and be a mentor and do the right thing and provide somebody with a smile for the day, you've done a lot. That is a very successful day.

Speaker 1:

I want to make sure that I've shared what I wanted to share today. That is, to recap, always be smiling, always demonstrate caring, empathy, leadership, the ability to communicate well, the ability to understand that we are all not the same individuals. We are all different. We all experience different heartaches. We we different situations.

Speaker 1:

I worked with bosses or other leaders in the past. They had no empathy. They didn't care for anybody. What they cared about was the bottom line and doing whatever it took to cut whatever they call that a hatchet person. A hatchet person is somebody that sits in the background and states this is a widget, this is the number I am going to look out for the overall business. Well. You can look out of. You can look out of the overall business, but you can do it with a humanistic touch.

Speaker 1:

People that are successful, people that communicate well, people that are empathetic, people that have a sense of awareness around them, understand that being a kind individual that cares about others, that demonstrates a platform that are willing to help, those are the individuals that we should want to be. I know for myself I haven't always demonstrated all those characteristics and there are some days where I don't, but we should strive every day to try to do so, and when we do that, you put a smile on somebody else's face, you do the right thing, you achieve mental health and you just might have made somebody's day and you could have changed the course of their life by a simple gesture. So today's podcast is focused on the motivational Gen Z and millennials, and I want to implore each and every one of you that maybe you do a pay it back in a Starbucks line where you buy somebody's coffee and they start doing the same and that person does the same, and guess how many smiles that had on each other's face during the day. This is a rare feat, but I've had it happen and it made my whole day. Somebody went out of their way to buy my coffee, not knowing me, and then I paid it forward and I hope the next person did, and so on.

Speaker 1:

So I want to thank everybody for your continued listenership. I want to make sure that you take this podcast and you go out and you make an impact. You make an impact on somebody else's life and you make an impact. You make an impact on somebody else's life. If it's your kid's life, your friend's life, somebody you don't know, an absolute stranger, then you want to take that moment to do so. So, again, my name is Dr Jason Wiggins. I am your Gen Z motivational and millennial expert and I am extremely thankful for your listenership. Until next time, take care and keep smiling. Talk to you next time. Bye-bye.

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